Shipping Policy

Since eSIMs are a digital product, our shipping process is instant and contactless, ensuring that you receive your eSIM via email as soon as your purchase is confirmed.

eSIM Delivery Process

Instant Digital Delivery

Once your order is successfully processed, a unique eSIM QR code will be generated and sent to your registered email address. This QR code will allow you to activate your eSIM on your device instantly.

Email Confirmation

Upon purchase, you will receive two emails:

• The first email will confirm your order details.
• The second email will contain your eSIM QR code, along with installation instructions and other relevant details such as your eSIM profile information and activation window.

Delivery Time

Typically, you should receive your eSIM QR code within a few minutes after placing your order. In rare cases, due to system processing or high demand, the email may take up to 15 minutes.

No Physical Shipping

Since eSIMs are digital products, there are no shipping fees or physical delivery involved. You won't need to wait for any physical SIM card to arrive, making the entire process fast and eco-friendly.

Supported Countries and Devices

Our eSIMs are compatible with a wide range of countries and devices. Please ensure that your device is eSIM compatible and unlocked before purchase. Check our compatibility guide for more details.

Activation and Usage

Instructions for activating your eSIM will be provided in the email along with the QR code. Follow the steps to scan the QR code and configure the eSIM on your device. Should you face any difficulties, our customer support team is available to assist.

Customer Support

If you have any questions or concerns regarding your eSIM delivery, please feel free to reach out to our customer support team at support@mail.esimstop.com. We are here to assist you 24/7.